Convert an average of 10% – 15% of abandoned carts into sales

10% – 15%! That is a lot of cash that would otherwise be lost – amazing!  This feature will track customers who leave their “cart” and allow you to send customized emails to them, reminding them of their potential purchase and inviting them back to your store. You can even include coupons to encourage them to checkout. Click HERE to read more about abandon carts and how the Abandoned Cart Saver can increase sales!

Why this is so important: This helps your conversion rate and makes you money that you otherwise would have lost.

Your customers are mobile – your business should be too!

In 2013 more people started using their smart phones to get online than PCs. Of these people, 70% will expect your website to load as fast as a desktop website. Our software ensures that Epic mobile websites are speedy, responsive, and easy for your customers to buy from. If your site is not mobile friendly, you’re losing 20% of your online sales.

Why this is so important: When Epic began creating websites in 2010, 4% of all sales were mobile, now they’re over 50% and growing. If your site is not mobile friendly, you are losing money.

You like to be rewarded when you shop, so why not offer rewards to your online customers?

We have our own built in rewards program called Loyalty+, in the epicToolbox, to bring all our clients the ability to give back to their loyal customers. Reward programs have been proven to help your customer lifetime value and conversion rate. You must have an epicToolbox subscription.

Why this is so important: Anything that helps you keep your customers and increases their CLVs (customer lifetime value) is well worth it.

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Get awesome reviews with powerful marketing built-in

We are partnered with Trustspot.io and Yotpo to bring you the best review experience. This built-in feature makes it very easy to collect reviews from happy customers and use them for serious marketing purposes. This review software will dramatically increase reviews and turn one-time shoppers into return customers.  

Why this is so important: Creating credibility online is something many florists forget to do. With companie sliek Trustspot.io and Yotpo you are going to be impressed to see how easily good reviews will flow in assisting you in creating a longer CLV (customer lifetime value).

We make sure all sites are SEO friendly and ready

Epic mobile and desktop websites are built SEO friendly. Built-in search engine friendly links and tags help your website to perform better and increase your web traffic. Our partner and host of our epic sites, BigCommerce, is serious about SEO features that are included with every epic site.

Why this is so important: You can have the best retail shop in the world, best website in the world, and best service and employees, but you won’t be successful if you can’t be found online. The famous saying  “location, location, location” when referring to your retail shop is equal to “SEO, SEO, SEO” for being found online. There are many SEO ‘snake oil’ salesmen, but rest assured we keep it practical and stay educated on the best practices that Google sets. 

Have access to your admin control panel on the go

Because your website is mobile responsive, you’re able to access your admin panel on the go. Almost instantly after you get an online sale, you’re notified on your mobile device and can check them easily.  You’ll also have access to your past orders, customers and products.

Why this is so important: You’re not always at the shop to attend to business, but with your admin website app, you’ll be able to keep up-to-speed at all times and anywhere with your mobile device.

Access to over 500 apps for your store

Everything from email marketing, accounting, drop shipping – the apps are endless! You will have the tools needed to improve your online business model. The apps are affordable (many are FREE), easy to use, and work seamlessly with your online store. Check out the apps we recommend HERE. Some of our recommended apps are included with your service; we pick up the bill for you.

Why this is so important: Not all shops are the same. Having an app store for your online store allows florists to customize their online business with VERY powerful services.

Point of Sale Integrated

Point of Sales we’re integrated with: Floristware, The Floral POS, MAS, Mercury, and RTI. POS companies may charge their own fees for integration for their end of the process. Have your own point of sale not listed above, contact us and ask about an integration.

Integrating a POS (point of sale) with an Epic and Big Commerce store front saves time and money. Often, POS order information is exported to a custom system or something more popular like Quickbooks, so it’s especially important to make sure all current online orders are in the POS.

Why this is so important: This saves time, so you don’t have to double-enter your online orders into your point of sale.

We believe you should have an EXCELLENT  website that, makes you a lot of money, is easy to use, and combined with AWESOME customer service.